Dairy Queen Grill & Chill

⭐️

2024-01-24

Yeah we had a gift card given to us from brother in law from lower 48. We were quickly reminded why we don’t eat at Dairy Queen. We went inside A FAMILY OF 5 MIND YOU!! Ordered food…45 minutes later they asked us, “did you eat yet?”They forgot all about us!! I do not exaggerate with my story. We were teaching our kids grace and being patient with people at a typical, good help is hard to find, fast food joint. This was certainly the place to it. It shows by who is running the place. They were very sorry but extremely incompetent. I have had similar extreme experiences in this particular drive through…..we were eating free anyways but DO YOURSELF A FAVOR and skip this one. Food was decent once they made it, but it was pushing the hour…. I don’t appreciate this, but I never was rude to the employees. There would be no gratification to my life with it. I believe they won’t change because I watched them do more nonsense while I was there. The teaching opportunity for our kids was grace with people and what not to do. = Don’t eat fast food at Dairy Queen and learn to work hard.

⭐️⭐️⭐️⭐️⭐️

2025-03-14

Took the kiddos for dessert for their first DQ experience! They loved the Oreo mint blizzard and orange cream shake! Friendly staff! Clean establishment! Fast service! Even got a free hot fudge sundae! Will definitely come back!

⭐️⭐️⭐️⭐️⭐️

2025-03-08

I've been here six times since my last review. Absolutely exceptional customer service for takeout! Please keep these employees! 12/18/24: Ordered inside for takeout today. Everyone I interacted with was exceptional. Update: Recently I have been going through the drive-thru. Service is definitely improved, through the drive-thru.... Customer service is definitely lacking. I watched/heard the person making food be super rude to the cashier(Anthony). All the cashier was try do was take care of my order....because I had been waiting for over ten minutes to receive my simple order. That cashier needs to be commended! After waiting forever for my food. At no fault of the cashier, the fries were luke warm. Because the cashier was going through so much and provided customer service with a smile.... I didn't want to bother him.