Jack's Family Restaurant

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2024-04-14

Being from West Virginia and as we don't have these fast food restaurants there we had never tried this place before and decided to grab a burger.. I have to say the burger I had was delicious and the french fries were crinkle-cut and crispy and fresh as well as the burger that I ate... The service was good the place was clean which is always good... I'd have to say that I would definitely eat here again... The price wasn't too bad either I paid about $9 and change which is average for a burger🍔 fries🍟 and a large drink🥤nowadays...good stuff 👍

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2025-01-30

This place used to be amazing for a fast food restaurant at least but it has since gone to pot. I don’t know if they have new owners or what. There’s little or no training with the staff for Customer Service. The food is inconsistent on a good day and both bathrooms are out of order right now and on a regular basis. I think that’s a health code violation. Very sad for me because I was happy to see this area of town on the come back. I wish the original owner would take these over again.

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2025-02-04

Don’t waste your time.If you feel you are busy then at least acknowledge the ones that are waiting at the counter to order.too busy talking to each other instead of trying to give a good customer service. Crazy thing is they all think they deserve top pay provide top customer service and make sure the order is correct then we can talk about top pay.. just chalk up another business that’ll be shut down soon and be vacant building.