A&W Canada

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2024-09-21

We decided to visit because we often receive their flyers, and the prices looked attractive. We used a coupon for "2 Bacon & Egger sandwiches, 2 small coffees, and 2 hash browns for only CAD $11.49". The staff was very nice, and we did not have to wait long to pick up our order. The sandwiches contained bacon, cheese and eggs in soft burger buns. Although the egg was thinner than McDoxxxx's, the overall quality was pretty good. The hash browns were freshly fried that day. As for the coffee, it was typical for a fast food restaurant. I was quite surprised to see that they offer a variety of jams for pancakes and toast, including strawberry, blueberry, red currant, orange, as well as honey and caramel syrup. This is the most options I have seen in any restaurant so far.

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2025-02-18

I am really disappointed in the food and service we received last night at the 50 ave/gateway A & W. We were there Feb. 17/25 around 7pm. When we walked in it looked as if they were closing as many chairs were standing sideways, there were no customers and all of the soda machines had signs "out of order". We proceeded to order 2 teen burger meals for around $25. The onion rings were undercooked, bland and cold and the teen burgers were also barely room temperature. We wanted to sit by the window so we could watch our dog in car but we were told we could only sit in the centre of the room at the 2 tables that had piles of sand and gravel swept under them by the brooms. At this point i should have asked for a refund and left but we didn't have supper and were really hungry. Also, any time we were speaking to each other the young man stopped what he was doing and asked what we said, which was really weird and inappropriate. The only thing that i liked was the coffee. When i asked for a refill the young man at the counter said I had to pay for another coffee. After spending all that money on a bad meal i was not going to pay for another coffee. I've been a customer at this location for over 10 yrs. but since they either changed staff or ownership? I will not be back anytime soon. There used to be a short little ethnic lady Hispanic or philipino? who worked here who was friendly and served good food. These new staff are too happy to take your money but offer poor service and poor food quality. I felt like a very unwanted inconvenience. Also, about the signs for the $5 mama burger promotion, please put in larger readable print that it only applies to oilers game days. Currently this is very misleading.

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2025-02-28

This location is usually quite good but the last few times I brought my coupon for lunch and the wrong coupon was rung in and when I asked the cashier he said that I gave him a different coupon. I would be careful and make sure you double check your order and receipt!