McDonald's

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2025-03-14

I went at 1:25 and got a double cheeseburger and a small fry had to stand and wait for 10 minutes before I could order because the manager(Russian lady) full on arguing with her crew and being real disrepectful to her crew ... She told me to go to the kiosk even though I had cash I had to call over the young lady in drive thru just to take my order. This McDonald's has horrible management to do that in front of customer and while drive thru window was open. I use to be a manager in Florida an THATS NOT HOW YOU OPERATE IN A MANAGEMENT POSITION... RIDICULOUS Also my fries taste cold and old and my burger is disgusting didn't even eat half.. Waste of money and time... This is why I never eat out unfortunately I left my lunch at home and this was close to my job.. Smh

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2024-09-23

This location is hands the worst McDonald’s in Little Rock. Management is unprofessional and does not care to fairly resolve issues with customers. The night crew is by far the worst in my opinion. The staff at the windows are never really pleasant. You can literally come to this location and be the kindest person and you get nothing but attitude and negativity in return. I get it, Gen Z does not care to work these days but corporate should really investigate this location. I recently went and received a raw burger. For one, the order was incorrect. I ordered a double quarter pounder and received a regular quarter pounder. I got home and when I started eating, I noticed on the second bite that the burger was raw. My partner and I went back to this location and asked for a refund. I expected a full refund considering the fact that I’m 9 months pregnant and we advised the manager of this but since we didn’t have the fries or drink he just refunded the burger. Obviously we didn’t have all the food. However, as someone in a leadership position who has the authority to make decisions as they see fit when manning the floor you would think he would have refunded the whole order. But no, lol they don’t care bc it’s just fast food I guess. The $10 was also not the point but instead it was the principal and the fact that they undercooked the burger, incorrectly bagged the order, it was eaten by a pregnant person, and he still had the audacity to provide a partial refund? Terrible management and location. If it’s not one thing, it’s another when you order here.

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2025-03-08

I was in the bathroom for nearly an hour. I had someone ask the employee to get toilet paper. I didn’t get anything until 30 minutes later. I came in with a team and had to leave at a certain time so I couldn’t eat anything. I called multiple times, all led to voicemail.