Shake Shack San Tan Village

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2025-01-17

It's not as bad as all the other reviewers have posted. Yes, lots of dirty tables, yes, dirty bathroom, yes, dirty kiosks that you order from. I don't know what all the employees who work here do. The person who delivered my food looked like they wanted to throw the tray at me (I've never seen a nice / happy Shake Shack employee at any location ). That said , my order was correct. My shackburger was tasty. I ordered cheese fries and darn near had enough cheese for all the fries. Will I come back? Probably not. Too many good burger joints out there. How this chain will survive is beyond me.

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2024-12-28

Burgers and shakes were delicious. We liked the black Truffle fries too When entering the place, you can order from a kiosk or a live person. The kiosk was easy peasy, user friendly and quick. The outdoor seating was nice and they brought the food out timely too. We’d do it again

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2024-10-05

Overall good experience here but not sure about value for money. Two shack burgers (one a double, one a single), three shakes (one fancy and two regular), and three cheese fries for just north of $60. Food was mostly pretty tasty. We loved the shack burgers with the crispy outsides, soft bun, and barely pink inside. Quite a few reviews have mentioned undercooked meat, but that wasn't our experience. Cheese fries were great but if you're paying for cheese, there should be a good amount of cheese. There wasn't really enough. Most of my fries had to go without. I'd just order the regular fries if I went back. Enjoyed the coffee and donuts shake but no real "donut" flavor, just coffee. It was a tasty shake for folks who like coffee. Also enjoyed the regular chocolate shake and the non-dairy chocolate shake. Service was fine. We used the kiosks and asked a person at the counter for more napkins and a knife. He was friendly and helpful. I might return if I were in the area. October 5--I did return. Very nice black truffle burger! Wow. Tasty fries (plain), but the black and white shake was runny and warm! Ew. Time to try someplace else. 😢