Jack in the Box

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2025-03-07

First- this is the worst JITB in town! Went thru drive thru at 1245on 3/6/25 ordered a jumbo jack with CHEESE and no pickles and asked for GRILLED ONIONS. The person paused to ask another how to do it. It was correct on the screen. Then asked for the LOADED mini tacos ( adds liquid cheese and sour cream) it shows correct on the screen, then added 2 orders of churros and also 2 tacos and a bacon ultimate cheeseburger. I was asked does the screen look right and it was correct as ordered. I get to the wi dow and the manager is filling the order, takes the debit card and hand it back with no receipt then hands 2 bags out. Assumption is that it's correct. No delays or having to pull around and wait for the order. I get home and there is NO CHEESE or any ONIONS let alone GRILLED on the jumbo jacking the mini tacos are plain with NO LOADED CHEESE OR SOUR CREAM. The tacos are correct, can't screw those up and the ultimate bacon cheese burger is correct. Tried calling the store multiple times no answer. I paid for the extras and you failed to fill the order correctly and failed to quality control check the order. I can get better service and accuracy at taco bell and McDonalds. Note to JITB corporate and "Jack", you boast about your food and service, frankly the food is high priced and I then should expect higher quality in food and service. Your employees want higher pay and at 16 bucks an hour I expect more than what a hs dropout can do. Tried calling 3 times to get a hold on a manager and it rang..... and rang, no answer. Corporate- either fix this problem, reprimand staff, demand quality control at all levels and give a receipt in the bag or close the store and save the Jack in the box reputation. I have been a loyal JITB customer for over 55 years and like the brand but this is aconstant issue with this store and changes by upper management and philosophy are needed to keep it from failing and going the Charter 11 or worse Chapter 7 route. Please fix your problems!

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2024-10-01

This is the most expensive and horrible location. I literally ordered 3 meals , and told them I wanted a kids meal with chicken nuggets ! And I repeated said large on the meals , get to the window and they attempted to give me the wrong size no big deal he recharged me , no worries but then I get my order , loom at it everything checks out , but I get home they apparently replaced the kids meal that was supposted to be chicken nuggets for like weird nasty churros my child is so damn picky if it weren’t that they totally charged me for a full ass kids meal but gave my kid no actual food fries and churros ? And got all the way home make sure you check your order and ask for a receipt didn’t think I needed to check a kids meal so sad and inconvenient if you have kids you know how big of a pain they don’t get there food . So unfortunate too far away and the kid didn’t give me any sort of receipt my loss I should have asked so insane like 50$ for none of the food I ordered . Very disappointing .

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2024-04-07

Great location. Very clean and lots of tables. Easy accessibility and plenty of parking Drive through open 24 7 and indoor seating specific times only. Easy menu and low priced. Good staff Food is great Kid friendly Highly recommended