Jack in the Box

⭐️

2025-01-04

Love this location, never had a bad experience till last night. I went to the location and went into the store and ordered a to go order. Paid and watched the staff make my food. Seemed like they did a good job till I physically watched them dump my fries into a container and then let it sit there for 8 plus minutes. Was waiting for a milkshake to be made. Which ai understand they had to refill the machine and wait for the machine to make the shakes. All the while, my food was sitting there getting cold. I got the $12 munchy box. The tacos were horrible and had wilted and brown lettuce on them. Had to reheat my fries and burger when I got home. I also ordered a jumbo jack burger. The bun was cold like it had just come out of the refrigerator. The burger had no onions and no pickles and just looked horrible. Also ordered another burger, and it looked horrible as well. Just ordered 3 meals with shakes cost $44 and was the worst Jack in The Box food I have ever got. It was not a busy time, so I'm not sure why it all got made horribly. Also wanted to contact the store, and no one has reached out to us about this. Very very very disappointed

⭐️⭐️

2024-06-08

The food often falls short of expectations, with items received much smaller and less appealing than the promotional images we see in the window and TV. I mean……, I get it… but C’mon, at least try to serve what you advertise at times. But, let me say this today, my visit today was more positive thanks to the friendly server. In contrast to previous visits where I encountered rude service, today's staff member was pleasant and attentive, making the overall experience more than a one star.

⭐️

2025-01-20

So it has been about a month since I contacted Jack in the Box main office and this location about our last order being so poorly made. We have been eating from this location since they opened with no big issues. All I was told from the main office was to try a different location??? REALLY? This Was our favorite burger place but guess no longer.