White Castle

⭐️⭐️⭐️⭐️

2025-03-20

First time, and it's pretty good. Drive thru service is friendly! Small bits on the bottom of my sliders were a bit soggy.. but overall was enjoyable, 7.5/10. Glad I experienced White Castles famous sliders. I will definitely return to bring my niece to also experience.

⭐️⭐️

2025-03-18

I recently visited this North Scottsdale location with a few friends. (Be reminded the last time I went to a White Castle was over four decades ago in Minneapolis, MN). Entering this location we were highly satisfied knowing we were about to experience a classic American Burger place. Okay, here's the very bottom line:The food took 17 minutes to prepare. (Mind you the restaurant wasn't busy yet). We did like the fact that this location is 24/7, and serves their delicious breakfast sliders of many varieties. Here's where the corporation needs to address some major issues(since I believe this store is owned by White Castle itself, and not a franchisee). When the counter person acts like they don't want to be bothered waiting on customers, it sends the entirely wrong message for the brand. (Be reminded I was well dressed). Secondly, when the napkin dispensers have no napkins, it sends the wrong signal about the store to the customer. When the menu has smoothies, but the store is out, it totally creates a terrible impression. When the respective self serve soda machine is out of certain choices, it limits the customer from having better beverage choices. When the food takes 17 minutes, and the sliders were not pipping hot, it really sends the wrong impression to the customer. Now I realize the manager Jesus has just come back to the store, and at the time, the staff was all reporting to work, but seriously, this establishment should have absolutely no reason for not getting five stars all across the board. Will we be back to this location? Probably not, as the Valley of the Sun has two other stores we want to try. Were we disappointed, yes. Were we satisfied? Barely. (And we spent about $50 for a party of three). To White Castle Corporation, address these issues, or they will continue to affect your bottom line I'm certain.

⭐️

2024-10-12

Worst food I've had in ages. These sliders are complete trash. On the same level as the lowest-end McDs burger, and taste the same too. Seriously skip this place. Flies all over inside also. Blech.