Sonic Drive-In

⭐️

2025-02-01

So disappointed, tried the new smash burgers, the bacon cheeseburger smash burger with lettuce, tomato, onions, pickles, bacon and cheese. Orders 2, a double and triple, both came with no bacon, lettuce or tomato. Also, too much cheese! I pd almost 17 dollars for 2 half made burgers. I even waited 7 min at the window while they made them. Won't be back!

⭐️

2024-01-05

I RARELY ever rate a business, unless they do an exceptional job and I feel others should know how great they were. This is not one of those reviews. Well, I go to Sonic on Thornydale enough that the employees started to know my order. I unfortunately decided that because of the errands I was doing in the area of the Sonic on: 3255 W Orange Grove Rd, Tucson, AZ 85741 I would put in a mobile order with them. While the employee did not look professional whatsoever in appearance, you're not supposed to judge a book by it's cover. While drinking my overly sweetened Slushy (that the Thornydale location knew me by) I noticed my lap started to get wet and I just thought it was just some condensation, but then it was soaking wet very quickly. I thought the cup must've broke, but I couldn't find the break in it at all. BUT I found a "Thank You SONIC" sticker on the bottom of my cup that I've never seen before during my many other combo purchases at the Thornydale location. Apparently, during the creation process of my Route 44 overly sweetened slushy the employee broke the Styrofoam cup and then placed the "Thank You SONIC" sticker over the break, instead of, I don't know, pouring the slushy into a new cup! Thank you for poorly dressed and groomed employee for soaking my pants, hands, car seat, and proving my monster car coasters actually can absorb a lot of liquid! The employee also messed up my burger and I definitely shouldn't have paid extra for additional toppings that never made it onto it. The tater tots were the same as other locations. This was my one and only purchase at this location and I will NEVER go back to this location EVER AGAIN. Thank you for ruining the one thing I was looking forward to after a 13hr horrible night shift.

⭐️⭐️

2024-11-09

It was taken a really long time and I was noticing. The drive through was pumping. The cars out so I pushed the button again and asked where my food was person came out 30 seconds later. Said sorry. We're really slammed and then I proceeded to eat the food. And it was ice cold, meaning it was sitting on the counter. For the fifteen minutes I was waiting.