McDonald's

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2024-12-04

I'm a huge fan of the Grinch so when I heard the Grinch meal was here, I hurried down to get an adult happy meal and a child happy meal. Was I ever disappointed with my Grinch meal! First of, the cashier didn't even know I could choose a Big Mac instead of chicken mcnuggets. She had to turn around to see the big screen advertising the Grinch meal. Ok, staff wasn't aware of the new promo. When I got the food, it wasn't in a Grinch box. I was disappointed. The Grinch meal wasn't cheap to begin with. At $16.89, you get a Big Mac combo meal with a pair of socks. When you add it up, its not a deal. You're paying for every item in it including the socks. You can't buy the socks directly but you can buy the toy only that comes with the child's happy meal. I noted they had a stack of Grinch boxes behind the cashier and yet they did not package my Grinch meal in it. Why tempt me and charge premium? The child happy meal was in a regular box with no Grinch advertising at all. Another disappointment. We grabbed our meals and found the napkin dispenser was empty. First time, first McDonald's that supplies were depleted. When we got home, we noticed we had the shaker bag and dill pickle package but no fries. Blasting mad, I jumped back into my car, drove back to McDonald's and complained. There was no apology. The cashier grabbed some fries and gave it to me. I told her that the rest of my food was now cold and all she did was shrugged her shoulders. Poor service. Poor attitude. Not returning here, Grinch or not.

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2025-01-28

Normally it's fine but this morning I got a literal cup of water with cream and sugar as coffee. Can't even go back because the door isn't open

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2025-02-19

This restaurant is not wheelchair accessible!!! There's no excuse for it in this day and age. I spoke to the manager about it and he said he has told the head office and so far, nothing. My husband is in a wheelchair and it was with great difficulty and discomfort that we ate our lunch. Definitely will NOT be back.