Wendy's

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2025-01-28

Ordered the portobello mushroom burger and this is what I received. Horrendous! Tried calling wendys customer care no one answered for 1 hr can't reach anyone. I had the same burger in grande prairie alberta and it was amazing! Huge mushrooms big burger these guys here just seam to chop up half a mushroom and call it good. I will be submitting a complaint further to the better business bureau of Canada and let them deal with these crooks! I will never eat at wendys ever again! Such a shame. Our fast food restaurants here are going down the toilet real fast. Zero cares given!

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2025-03-17

Completely messed up my order. Smaller drinks than what I ordered. One burger I didn’t even order. And didn’t get the Cinnamon bun. When I asked for them to correct their mistake the lady at the window blankly stared at me and then shut the window!!!

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2023-11-23

Wendy's is normally one of my favorite fast food restaurants because of their delicious fresh, never frozen beef and their spicy chicken. My latest visit to this location however left much to be desired. As usual, the burger was practically perfect: hot, juicy, plenty of cheese, and fresh toppings. Everything else, however, was just not good. I ordered a side of chicken nuggets and when they arrived they were cold. Not warm, cold. I returned them and asked for a fresh order and the young man at the front went to the heat lamp and grabbed another container of them and it was also cold. I ended up requesting that they make some fresh and for my trouble. I got two sets of rolled eyes and an exasperated sigh of compliance. The chili they served me had maybe five chunks of beef in the whole thing and three beans. It was basically just a chili flavoured broth. It was also lukewarm at best but at this point I didn't have it in me to go back and argue with them for a fresh serving so I just discarded it and left.