Jack in the Box

⭐️

2025-02-04

Do not come here. Found hair in the curly fries. Croissant was probably half baked and tacos were also half fried. They served it with a lot of oil on it. Edit: they had me reach out via website, all it is an official customer complaint page. They didn't offer to make it right. My advice, go elsewhere.

⭐️

2024-09-09

We had a terrible experience at this Jack in the Box. Three out of the four orders were wrong. When trying to address this with manager on duty, Sunday August 8th at 6:07pm was ignored. The one order that was right was burnt. The soda machine in the dinning room was not working, no ice, no carbonation and warm soda. When trying to get a drink from behind the counter we were ignored because according to manager on duty Drive-thru is 1st. So frustrating even though we are paying customers too. We were there for about an hour trying to get our order right. Would appreciate a refund to compensate for such terrible service. Included picture of manager who was running the restaurant.

⭐️⭐️

2025-03-06

Google maps, the JITB app, and the sign on the door say open until 2am, so why are you refusing to serve me at 1:30? If you want to close at 1:30 that’s fine, but maybe update your hours to reflect that. Tonight I ordered a burger and shake on the app at 1:07am. I picked it up at 1:15 but was told they are closing and can’t make the shake. It was refunded and I was given a free soda which was nice, but I would much rather have just had the shake and paid for it. The only redeeming quality here is employee Fidela, she is very sweet. Last week I drove through to order a burger at 1:30 and was told you were closed and was refused service. Get it together with this. It’s really not hard. Stop wasting people’s time and honor your own posted hours of business. Oh and my burger was barely warm tonight. If you’re going to charge $6 for a jumbo jack with cheese…. Maybe at least cook it hot.