Carl’s Jr.

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2025-02-03

Absolute best experience every time. Tonight was unsurprisingly stellar. I had the Diablo burger, which I modified to my liking. Matthew C (cashier on receipt) and his crew working this evening, gave me the best experience and made my day. My burger was hot and fresh, thick and full of flavor. They were happy to accommodate my wishes and my burger was exactly how I wanted it but BETTER! Super freaking bomb!! Thanks guys😎🤩

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2024-08-26

The girl there last night messed up my 17$ meal by giving me a chicken sandwich instead. After driving 10 min home and driving 10min back late at night. She refused to give me any sort of compensation for the mess up and even threw away the chicken sandwich. Said it was "policy". Policy to have bad customer service I guess. I've now sworn off Carl's Jr because of this rude woman who worked 930 on Sunday... I didn't expect much.. maybe a " sorry for that" or "you want this chicken sando?" Or something... They should not be paying these people twenty bucks an hour if they do not have any care for the customers.

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2024-11-01

Sometimes it’s good but most of the time I order a burger and it’s quite literally so drenched in ketchup its leaking out the wrapper and inedible, not to mention the one time I did decide to bring back my food the manager working that night was super rude, said absolutely nothing could be done even a remake without a receipt, eventually after my partner went in they remade it but it had to be done twice because they kept adding cheese to the hamburger after specifically telling them no cheese. The sandwich was messed up this time around too but i’m not wasting my time at this point.