Jack in the Box

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2024-10-23

I didn't realize, until after I had ordered and ridden to the store, that I had placed my order after the lobby it closed. The crew was good enough to bring out my order to me since I was on a bicycle and it wasn't safe to go through drive-thru, and they even brought me out a cup of ice water without having been asked. Awesome store, awesome job, thank you so much!!!

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2025-02-16

If I could give a 0 I would. I ordered pick up through the drive-thru and got there when it said my food would be ready then sat in the drive-thru waiting for the 2 other cars in front of me to get their food (~15 minutes wait in total from ordering till I was at the drive thru and the cars in front have already ordered). They didn’t start to make my order until I was already at the window then took so long I was late getting back to work. My work is across the street. I should not have been late. AND they made my drink wrong. The boba was hard, the drink was gross and not at all like same drink I’ve ordered 1000 times usually is. It should not take me almost 20 minutes from the time it should be ready to get my PICK UP order from the drive thru, especially since I only got 2 items; a drink and a sandwich, and the fact only 2 ppl were in front of me that sat there for less time than I did. Very disappointed.

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2024-12-10

It's alright food. 3 stars for average. Not exceptional. Not world-changing. The tacos are cheap, but Del Taco does 'em better. The burgers are fine but In n Out does them better.