Rally's

⭐️

2024-11-27

Went on my birthday and got the BBQ brisket melt and they just missed up I called the manager in morning she said bring it back n as I work n catch bus it took 30 mins we'll the guy refused to give my money back , said manager left was waiting for me I explained they write your name down n I got a receipt still wouldn't do it even though he somehow was talking to manager on phone all I got was 2 small burgers which I gave to homeless it's pretty bad when they advertised something and I get something else and all I get is I'm sorry I don't want your I'm sorry I want what I ordered or my money back here's the pictures the bad thing is they was all laughing n talking like I'm in the wrong....does this look like what they advertised? Check your food

⭐️⭐️⭐️⭐️⭐️

2025-01-30

The young man at the drive up window was very nice. He was polite, professional, and happy. His attitude made the experience worthwhile. I absolutely love it when someone has an upbeat personality no matter what they are doing. He seemed to be a great people person. I hope he does well in life. I'm sending him energy of love, happiness, and prosperity. Edit: Thank you for responding. I will definitely be returning, and very soon, as I stay in the area while on business every month. See you soon.

⭐️

2024-05-17

I will summarize the review as such, I was uncomfortable being at this location. This is important, because if customers are not comfortable visiting your business, they will never come back. First off, atmosphere. The pictures on Google Maps look NOTHING like the actual location. It looks much worse in person, you can see in the photos I attached. There were a couple homeless people just hanging around the place. The food was ok. The staff inside was odd. They had face wraps covering their face below the eyes. I'm not sure if it was because of sanitation standards or covid standards? It was a very strange vibe. I won't be coming back since pictures on Google Maps falsely advertise the atmosphere, and the staff is sketchy inside. The food was only good enough to not complain about. There was a lot of angry patrons outside the service window. I could hear them complaining about something as I drove by after exiting the drive thru. I decided not to stay and find out. EDIT: To Rally's, thank you for the generic corporate response that does not address any of the issues. You don't answer any concerns and by doing so, make the business look even more questionable than it did. A serious turn around is needed.