Raising Cane's Chicken Fingers

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2025-01-30

Honestly so disappointed. I’ve worked in food service for 7 years so I try my best to be understanding and have patience. Ordered 2 box combos, “no fries sub extra toast”. The drive girl repeated it back “no toast, extra fries” I made sure to clarify and she said I was correct. Get my food, sure enough no taste to be found. I go inside and super nice gentlemen needs me to repeat the problem 2x. Proceeds to call back for “2 toast”. I clarified, AGAIN. “Extra toast should come with 2 per each order, right?” Be says yes I’m correct. Got literally 2 pieces of toast. I’m 6 months pregnant and was so frustrated I was getting emotional so I just left, still with an incorrect order. No point in getting it fixed for a second time.

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2024-10-10

They forgot two tenders from my caniac combo and one of the tenders is a sorry excuse for a chicken strip. So annoying to find after I drove all the way home. My cashier was Roselynne and I orderd 10/9/24 at 9:22 pm at the drive thru.

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2025-03-07

The atmosphere was a little crazy tonight, it seems to be a regular hangout for the high school/College aged kids which makes sense since they sponsor so many sporting events in town. We really appreciate that being that we live in Clovis with two school age kids. Tonight the manager Ruth helped us when a couple of things had come back incorrect with our order. She was an absolute doll and very helpful with a WONDERFUL attitude. She immediately corrected our issues no questions asked. She didn’t make us feel like we needed to prove anything just believed us and treated us as if she regularly behaves like the customer is always right. The rest of the employees were in great spirits too which isn’t surprising it’s definitely easier to enjoy your workplace when your manager is personable and enjoyable to be around, it’s probably safe to assume the higher up management would be similar to deal with. Wonderful environment I have actually started to bring my business meetings here for lunch on me and this has to be at least my 10-15th time doing so and myself and be it my family or work colleague/possible client we all leave in even better moods and uplifted spirits than we came with. A true gem here in Clovis thank you Canes 🙏