Jack in the Box

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2024-07-19

My wife's fries were soggy, my curly fries were like peanut brittle, and both of my burgers were soggy and smashed with all the fixings falling out. It was a disgusting mess. I have gone through the process to get a refund from the mobile app FOUR TIMES. I've spoken with the restaurant manager three times and each time he gives me a different reason why I can't be refunded. This is ridiculous, I want my money back. IT has NOT yet been 30 days and I feel like they are stalling until I am no longer eligible for a refund. IF THE OWNER OR DISTRICT MANAGER READS THESE REVIEWS, PLEASE GET IN TOUCH WITH ME I plan on giving a bad review to the BBB, California Attorney General's Office, and California Department of Consumer Affairs.

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2024-07-09

I went thru the drive thru & ordered a munchie meal & there was hair all in the food. In my taco & my fries. I hate complaining but this is gross. I live far and waiting until I got home to eat. I want a refund.

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2024-11-17

9::48 a.m the latina lady Gabby took my order and when I paid with my card she walked away, no receipt, no, thank you, nothing.. Prices are so high today that sometimes a simple smile and a thank you makes up for the high price.