Jack in the Box

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2024-12-22

Ordering the food, and looking for a table we observed that every single table was dirty. We proceed to go ask the cashier, "Do you have anything to clean the tables?" So the cashier proceeds to hand us a few napkins and a cup. Afterwards we ask, "Instead of having us clean your tables can you go do them as it is apart of your job?" Which he proceeds to clean shortly after. After spending 50 dollars on food, there should at the very least clean tables. To add on, the ice at the soda machine was shooting out infront of where the ice SHOULD be coming out. After 15 minutes of waiting for our food, we eventually get it. Finally being able to eat some food after the difficulties we just experienced. It was cold, everything on that table had been atleast sitting there for 30 minutes, not fresh whatsoever. Needless to say we will not be coming back to this Jack in the Box.

⭐️

2025-02-08

Came here at 1:30AM Feb 8th. I waited 20 mins, only 3 cars in line. The Mexican lady with the name of “Josephi” had an attitude, got my order wrong, didn’t give me a straw for my drink and I asked for a lot of hot sauce, She gave me 2 sauces. Never had any issues with the other employee. She doesn’t even say hi or repeat the order to you at the window. I’ll be sticking to your neighbor in and out. At least they give me extra sauces when I ask!

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2025-01-29

Admittedly, in brief, this specific Jack In The Box location of the el cajon area is by far inadequate & one of the least recommended "dine-in" food place(s) to accompany or even spend hard earned money on such food. Have eaten there numerous times with friends & relatives. Very poor customer service, low quality food presently, lobby cleaning. (Not Swept nor mopped) seem rather neglected. Walls & floors are commonly dirty. The stench of smoke homelessness lingers throughout, as well as bad restroom quality. Their location is usually understaffed. Little To No Star Ranking in my overall opinion.. -Johnson