Popeyes Louisiana Kitchen

⭐️⭐️⭐️

2024-10-27

The drive thru is AI. At first I was thrown by the robotics like voice. I ordered and even asked questions about the Big Box deal and dipping sauce choices. The AI answered seamlessly. The AI asked me to verify my order on the digital board, everything was correct. But what was packed in the bag was not what I ordered and paid for. They forgot one of the sides. Ugh. It wasn’t a particularly large order either, just two Big Box meals. Oh well… chalking it up to human error. But someone should be checking the order. The food came out hot. Everything was securely and neatly packed. We were given utensils, condiments, and napkins. The latest deal… Big Box is two pieces of chicken or three piece tender strips with two sides and a biscuit for $6.99. I didn’t ask for any particular chicken cuts. I got a wing and a breast in classic flavor. It was delicious. Juicy, tender chicken in that classic spiced crunchy coating.

⭐️⭐️⭐️⭐️

2024-02-10

I love Popeyes Louisiana Kitchen’s chickens. They have the best friend chicken in town. This Popeyes Louisiana Kitchen is very fast and counts the chickens accurately. I ordered 16 pieces. I get 16 pieces. Sometimes even 1-2 pieces more. Some locations always miscount the quantity! The fried chicken is very delicious. It is crispy outside and juicy inside. I like the mashed potato and gravy too! It is yummy! There is no waiting today at all.

⭐️

2025-03-01

I won’t be going back to this restaurant. The AI at the drive-thru was a terrible experience, and to make matters worse, I didn’t receive several items I had ordered and paid for. I didn’t realize until I got home. When I drove back to get the missing items, the employees were rude, and one worker even said, ‘tell the idiot to wait’—not realizing I understood everything because I’m bilingual. Overall, it was a disappointing experience with poor service and unprofessional behavior.