Rally's

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2025-02-20

I like rally’s usually ( but not this one ) first time ever here ordered the pick two ( 2 chili dogs and a double cheeseburger ) made it a combo and got 2 apple 🍎 pies 🥧 The chili dogs did look good but had way too much ketchup on them ( I don’t know why they would put ketchup on them but they do ) So I get there I place my order she gives me my drink and I wait about15 minutes People who get there and place there order after me get there food first. And I’m waiting so eventually, one of the customers comes back and tells them they gave him the wrong order. They gave him my order so then they give him his food. Have me wait another five minutes and give me the food they gave him which is now cold I asked for a refill and she tells me they cannot do that. I will have to pay for a new drink ( crazy. If you would have given me my order I wouldn’t have had time to drink all of it ) so anyway Back to the food 👎👎 I only ate one chili dog and it was pretty bad. I did eat the double cheeseburger, but it was not that good and very small. The fries were decent but a little overcooked, and honestly the apple pies were the best part of the meal, but they were cold because they had given them to another customer and he had to bring them back. So with all that being said, I probably would return because it is the closest rally’s to me but honestly, I wouldn’t expect much from them.

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2025-01-12

Used to go to Rally’s in LA all the time and coming out here, this is the closest to my house in Riverside. Very disappointing experience. The food is meh. Look at that burger, so plain and flat unlike the picture on the menu. Supposed to be a BBQ burger. Everything else was normal though. Price wasn’t too bad for this economy at $9 for a med combo + apple pie. But this is still overpriced compared to a few years ago and doesn’t make up for the pathetic burger. The apple pie was good, better than most other fast food places nowadays. The service is poor, at best. The AI at the drive thru sucks and is pointless. I said I wanted honey mustard and it added to my order and then told me they don’t have it. You’re a computer, how did you not know this information when I directed to you at first? I hate talking to computers and this is just dumb. Guy at the window talked over me and didn’t answer my question, quoted me the wrong price (but did change it and apologized “my bad”), and then handed me my order without saying anything. I had to visually check to make sure this was everything and wasn’t missing anything. He didn’t even look at me when handing me my order. And then just closed the window without any indication that we were done here. Didn’t ask me if I wanted any condiments either despite me asking him also about honey mustard. I clearly wanted something for the fries or something else in my order. Thanks for ignoring me… Never coming back here again. May not ever go to any other Rally’s ever again if this is what they’re doing for all their locations too. Such a shame for what used to be a decent fast food place.

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2024-05-31

Come also everyday this is the chicken and fry box this is how much chicken was put into my box and this is how much fries I was given. I will stop coming here. One lady is the shift leader she have a real bad attitude hopefully she retire soon or find a job that she likes.