Carl’s Jr.

⭐️

2025-03-03

There has been a bit of confusion amongst the employees on how the app works but I don't believe that's their problem, corporate needs to train the employees better. The staff was very kind and helpful in resolving any issues and those breakfast burgers are delicious. I'll be back more often than I probably should lol 🐷 Update: I went back yesterday morning and was treated like a second class citizen and given a 5 minute long lecture by Arthur simply because he can not figure out how to use the Carl's jr app. This man is incompetent and unbelievably rude. He told me he recognized me and every time I come in it's like I'm giving them fake money. I pay with my hard earned money and all I'm asking for is the first deal advertised on the top of app. I was so unbelievably insulted and embarrassed. Again! What is the problem with the staff here? To be honest I was only trying to be nice with the first review Arturo has similar problems with the app but at least he isn't so rude about it. At least the woman cooking the food stayed polite and did a very good job.

⭐️

2025-03-09

No Pokemon cards here either! Food sucks and is over priced but you already knew that. This place will make you refund it through your moons rear crater faster than an ETB launch on day 1. It's like wiping a brown marker, sometimes green if you get the $9 burger. Go here to punish yourself for being mean to your mom for no reason. This'll make you even. Just don't refund in her toilet, do it at Target... on the floor.

⭐️

2025-02-13

Where do I start!!! Very long story short I ordered 2 shakes online and left feeling like I did something wrong when I asked them to be either remade or swapped out for a drink. I was told because it was an online order there wasn’t anything that they could do although it’s their app!!! I told him I worked in this industry and didn’t understand what the issue was. He then proceeded to immediately say that I must be a server or cook….I happily said no I’m the manager. He was shocked and just rolled his eyes. I asked again is there anything that he can do and in the middle of our conversation he shut the drive thru window on me. I was appalled…. I’ve never had anyone treat me so horrible for simply asking if there was some thing that could be done because my shake was not made right. This happened in front of my kids and when we left my youngest was crying because the man was so mean he said. Again, because I am from this industry I normally just let things roll off my back but this time I can’t. I will never return to that location again. It’s so sad that customer service has become so piss poor.