Rally's

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2024-11-10

First time going to this Rally’s branch. Ordered 5 pc chicken wings, parmesan loaded fries, honey mustard and ranch dip with a medium iced tea via drive thru. I was told I have to wait 12 mins for the chicken and after paying, was told to park (i figured since i had to wait and another car is behind me). 30+ minutes later, I see the staff just talking to other customers standing by the window and people that ordered after me had already left with their food! i went back to the drive thru window and i asked about my food and this person started acting like they didn’t know what I was waiting for and I had to bother them. After telling them my order, another staff started shaking a paperbag to the person by the window. Turns out it’s been ready all along and the food’s already cold! When I opened the bag, there’s two ranch dips, the cold fries (looks different from the image advertised on the menu - see attached photo), the cold chicken wings, 2 pcs of napkins and that was it! Then they tell me they wouldn’t tell me to park because they are not allowed to go outside! How the heck will the customer know if the damn food is ready? ESP? And the attitude! Not even a hint of remorse for the bad customer service. I hope they train their staff of appropriate customer service or at least good manners! Worst experience from a “fast food” ever!

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2024-04-08

First time visiting this Rally’s. Waited in the drive thru line for a few minutes but it wasn’t moving so backed up to park in one of the 4 spots. The outside is really run down. Waited at the window for a couple minutes before finally being helped. They had a $6 meal that included a small Rally burger, a baggie of chicken bites, fries, and a drink. The burger was small but actually really tasty. The fries were super greasy but okay. The chicken bites weren’t great. But all that for $6 was a good deal. $1.49 for soft serve in a cup. actually got way more that I anticipated. It was more icy than creamy but actually very good!! I would get this again. This chicken strips were blah and the most expensive thing we bought. $9.49 for a small meal. Wouldn’t get this again at all. The guy who helped us was very nice and super helpful.

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2025-03-11

There's no real atmosphere to speak of it's cold concrete seating outside. That being said it's very cheap for some tasty food. They have the best fast food french fries hands down in my opinion. The chocolate banana shake is my go-to that I would highly recommend it, I can't get enough of their fish sandwich it's much better than the competition with golden arches.