Jack in the Box

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2025-03-06

Was at this location a few minutes ago. App states this location is no longer available after placing my order. Attempted verification and confirmation that 1900 Mission Ave is no longer available. There was no service through the App. Spoke with the manager. She said she'd check it out. Other locations were offers, but this one was "Not available any longer.'

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2025-03-13

Horrible costumer service to say the least , sauces always missing , food wrong , side dishes always missing . However today I was optimistic just to be disappointed as usual. Came thru the drive thru for two Jack spicy chickens asked for veggies on side . Went home no veggies . Called I will drive back but can I get something free for having to drive back said no u come for ur veggies and that's it . Wasn't going to go back just finally do the survey . They didn't give me a receipt, also the cashier forgot to give me back my debit card until I asked for it . I went back they gave me my veggies with plenty of attitude . Asked for the receipt employee says I can't print it . Let them know how is that even possible , mind u I've worked fast food when I was a teen , also worked at a Jack n box , so I know they just didn't want me doing the survey. It brings down stores points and regionals and Gms look at that . .... I get it. But that's not how u handle a situation. Also this location has a reputation of making people park to get there times down ... Good luck u need a new manager/ supervisors ...also since I don't have a survey number 9:17pm cashier hernand 3/12/25 , manager didn't want to give me the survey receipt, they gave me a reprint even tho I kept asking for the survey one to write a bad review.

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2025-02-25

They leave the half and half on the counter. It says keep refrigerated but it was warm to the touch I told the staff and they gave me mean looks. Hey I'm just trying to protect the safety of people I don't want them to get sick off of dairy gone bad.