Carl’s Jr.

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2024-11-08

Kudos to Clarinda for her exceptional customer service and positive attitude during my dine in experience earlier today . Food presentation, food quality and taste was better than most Carls jr location. My cheeseburger was near perfect. I prefer the edges of the meat patty to be more cooked and darker for that charred flavor. I will ask next time to push the patty back into grill for another 20-30 seconds.

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2024-10-22

Order # 30494334614257664, you shouldn't cancel the order without my money, this is robbery! I didn't even find the option to cancel the order, and I didn't cancel it. Although I ordered the wrong restaurant address at noon, I waited to get off work to pick up the food. You told me that I didn't know. As a result, I didn't get the food! My order is no longer in your system. It seems that you canceled it, but why didn't I get my money back? You are stealing! Robbery!!! I am very angry with my hungry stomach😡, you broke the contract and the rules!

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2023-09-09

I work in the Ontario Mills food court so I want to put that I understand how annoying customers can get. That being said, I also try to be the best customer I can be. I asked the guy on the speaker if they had 6 piece chicken star meals. (I don't think the adult ones are shown on the menu) He said yes but I have to specify if I wanted the adult one or kids one. I said adult so he started taking my order. Didn't ask what drink I wanted so I told him I wanted a Dr pepper and he said smth like "okay remember when I asked if u wanted a meal? Imma need u to know what u want to order" and I was so speechless I just went "yea I want the medium meal with Dr pepper and crisscut fries" I'm very nonconfrontational so I let it slide but it legit made me mad bc he also tried to play it off as a joke. He repeated the order back to me correctly with the crisscut fries. Turns out he didn't actually enter the crisscut fries so I got regular fries instead. Like I understand the speaker can be busted and make it hard to hear but that doesn't excuse that sass. I just wanted my chicken nuggets with crisscut fries minus the attitude 😔