Jack in the Box

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2024-10-24

This is the BEST Jack in the Box in Salinas! No other Jack in the Box in Salinas can compare.This has to be one of the freshest chicken sandwiches I've ever ordered. Clean inside & outside Thank you!

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2024-09-12

It’s 9/11/24 I ordered from the 1540 N. Main St. location in Salinas at 9:15pm. Jacquel took my order through drive thru. I ordered $65 worth of food. When I got home I started giving everyone their meal but realized the regular chicken strips we had ordered for our 2 young kids were not in any of the bags. Sent my husband back for them. He got to the window at 9:25pm-9:29pm. When my husband told the employees about the missing item (not one but 3) employees were being rude. They asked if he had the bags and how do they know he’s not trying to finesse them for some strips. If we wanted to get free food we would have asked for more than just the strips. Also, I know how drive thru works and know they are timed so I didn’t want to be that customer and sit there checking my bags to see if everything is in the bag while their timer goes up. Seeing how they forgot to put one of my items in the bag, I’m going to start checking my bags before leaving the window. Sorry not sorry for your timer. I was on the phone (on speaker) and asked my husband to ask for the employees name and she replied with “it’s in the receipt” I have worked fast food and still work customer service and know for a fact this is no way to treat a paying customer. Jack in the box needs to find better employees. The ones in that location suck and are rude. And STOP saying “anything else” after every item that is being ordered. You’re making the customer feel rushed. Jack in the box. Do better. Re train the managers so those managers can retrain employees. For $20 dollars they need to start doing their job right.

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2023-08-25

I don't know if the employees really trying their best cause it's literally taking them hours for them to keep the drive thru line going. I had to wait for half an hour before I could get my food after waiting in line. Can't back up and leave cause there's even more cars behind me. Seriously, yall need to speed up the drive thru. I worked at a drive thru myself it's not that hard to serve many cars at once. This is the slowest fast food I've been at. Ironic.