Wendy's

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2024-09-04

Hi family. Trust you’re good. Well, we stopped by Wendy’s to get their new triple berry Frosty. The picture has the ice cream coming out the top of the cup but when you order it, the ice cream doesn’t even overflow, but I think it taste pretty good. So if you don’t mind getting less than what the picture looks like you should be ok.

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2025-02-19

I'm giving one stars despite the fact that the food is fresh to order, the reason being that the customer service is horrible. I live within walking distance, and every time I have entered the restaurant, I've been totally ignored for at least 5 minutes, even when the place is empty and nobody is in line. The staff does not acknowledge my existence, not even to say, "we'll be right with you". Actually, they seem resentful, like they are punishing you for not using the self-cashier stations that will soon leave them out of the job. When someone finally arrives to take my order, they don't apologize for the delay or even ask what I'd like to order, they just stare and raise their eyebrows. One of the cashiers actually got mad at me when she couldn't understand what I was saying...because she doesn't understand English. I don't hear any English spoken. I understand Spanish well, but it was eerie for me that the staff expects the default language spoken to be Spanish and gets pissed and impatient when I ask a question in English about the menu or ingredients. The atmosphere inside the Wendy's is: GO AWAY. ORDER ONLINE OR DRIVE-THRU. WE DON"T WANT YOU HERE. It's like a packing place in a warehouse where nobody wants or has experience interacting with the public. The prices at Wendy's are also through the roof. The Spongebob kids meal was $11.99. I vowed never to come in here again unless I was dying of thirst and prepared to pay $5 for a soft drink. The price gouging is insane and I don't respect this business anymore or want to be a patron, especially after I heard how they want to introduce uber-like dynamic pricing that would increase prices at peak business hours. I really have nothing bad to say about the freshness of my orders, because they've always been piping hot. But the customer service, atmosphere, and pricing make this a place I only leave reproaching myself for having entered. OH AND I HATE THE PAPER STRAWS! One minute later and I'm eating soggy paper and can't even sip my drink anymore.

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2025-03-07

I love this Wendy's! Everytime I come home to visit my family, I stop here for a burger. It reminds me of when I was in high school and used to come here with my friends.