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Wendy's

Fast-food burger chain serving sides such as chili & baked potatoes.

https://locations.wendys.com/united-states/ca/san-jose/782-s-bascom?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search&utm_content=EN_US


⭐️⭐️

2024-12-19

The manager was and even insulting woman. The food was fine, it came up correctly and in a timely fashion but when I went to use the restroom the bus boy type person felt the need to pound on the door 30 seconds into it and again a minute after that, when I asked why he had done that he gave me a strange look and proceeded to begin cleaning the restroom with his cart, I guess that's his way of saying get out now! I asked the manager immediately after why he had done this and she laughed at me all in all I was really unhappy with the rudeness of the staff! Not planning on visiting this location again anytime soon.

⭐️⭐️⭐️

2024-11-27

Pretty standard fast food experience. The food is pretty decent, but the service was kind of half-assed. That said, I did quite enjoy their new sauce covered nuggets. Would recommend.

⭐️

2024-12-05

I recently had a disappointing experience at my local Wendy's that I feel compelled to share. I've always enjoyed Wendy's for its tasty menu items, but my last visit fell short of expectations due to the quality of the food. I ordered a classic burger and fries, but to my dismay, the burger was lukewarm and the fries were soggy instead of the crispy perfection that I’ve come to expect. I understand that mistakes can happen, but I decided it was important to bring this to the attention of the management. After my visit, I attempted to reach out and voice my concerns to the manager. Unfortunately, my experience in discussing this issue was far from satisfactory. I called multiple times, hoping for a resolution, but the manager was dismissive. On one of those calls, he hung up on me after stating that he "didn’t have time for these types of calls." This was incredibly frustrating, as I was simply trying to provide feedback that could help improve their service. Overall, the combination of poor food quality and unresponsive management left me quite dissatisfied. I hope this review prompts some reflection on how customer feedback is handled, as it can truly make a difference in the dining experience. I would like to give Wendy's another chance in the future, but my recent experience has given me pause.

Wendy's

782 S Bascom Ave, San Jose, CA 95128, USA

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Rating:
⭐️⭐️⭐️
3.8 (1329 reviews)

Lastest Review:
2024-12-19

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