Carl’s Jr.

⭐️

2025-03-14

I ordered some burgers but found the taste and smell were not right. Not like I usually ordered it before. My first time that I had already thrown up. I checked burger was wrong something. I ask if my family does smell it. They said it was a bad smell. Your burger and BBQ sauce are expired. I want my money back.

⭐️

2024-08-12

Update: I completed and sent photos per request but have yet to hear from anyone 8/13/2024 Im dumbfounded. Literally, Never in my life have I ever imagined thought I’d be treated this way, especially being and the offense, rude, abusive and extremely derogatory towards my 11 yr old son and I. This manager/person who is dealing with customers needs help; and not in the way of the restaurant being too busy… but we are truly saddened due to the treatment, harassment and blatant delivery we received from this worker. My son was afraid to eat his food thinking the worker may have spit or something else cruel for no reason. The torment and lack of decency was completely uncalled for. It started at the window, while ordering, the person was already not happy and being disrespectful by yelling at my son. We get to the window, I reached out as far as I could to get my change, the same worker instead of handing me my change literally said to me oh well and just left it on the drive thru counter. My son got out and grabbed the change but was obviously feeling just as confused as I but more so felt dejected. I atill can’t believe that a person flipped my son off and I while slamming the window and smiling…. I just feel bad for the gentleman and I hope no one else had to go through this treatment and I can’t support this establishment anymore because of this horrible situation and person. We are kind, respectful and always say please and thank you again. This is a completely uncalled for and all the way I don’t hope anything bad ever happens to anybody. I hope that this gets rectified and again not known ever else has to go through this treatment while paying for food at a restaurant let alone anywhere for that fact. I left a message on the phone number and signed that’s listed out front but I’m not expecting anything from this just warning the local community it is in Santa Ana. What should I expect? I guess, but being a local in Irvine and treating my son to Carl’s Jr. never ever think Would occur let alone again anywhere else! I’m praying for you bud, cause you’re one heartless, angry and the coldness in your heart heals 😔💕 I hope your mistreatment, obscene behavior and whatever you might be going through today that caused you to act that way doesn’t get the best of you and you have a great rest of your night…

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2025-02-26

I came here a couple of days ago and let me tell you I had such a good experience. All of the employees were super friendly. The food was very good and fresh. I was very pleased with my order and with the service offered here! Will be returning here! ⭐️