Carl’s Jr.

⭐️

2024-08-12

Today I went into one of the Karls juniors in Santa Rosa, California store # 110086. I ordered the Diablo combo meal and after she rang me up and I looked at the receipts. They charge me 15.69. The menu board 14.29. I pointed this out to the person who helped me. Her response was oh you got the medium that prices for the small. I pointed out that the sign says it’s for the medium and then she repeated herself and said it was for the small. I pointed out on the sign that it said medium, which is what I had ordered. Her response was that’s what’s in the computer so that’s what we The sign is wrong. I asked to speak to a manager, and his response was basically that was what was in the computer in the sign was wrong. At that point, I told him it was illegal to charge somebody a different price than what was posted and he told me there was nothing he could do, That is what was in the computer and the sign is wrong. I went outside to the drive-through and that sign also says 14.29. I asked for my money back. He gave me a refund and I walked out of the restaurant. Is this Carls Jr standard policy? Post one price and charge your customers a higher price? Neither clerk was friendly or helpful. The manager did not seem at all interested in solving the problem. I think his name was Henoc, when I asked for his name, he said it’s so quietly I had to ask him three times.

⭐️

2025-01-11

The one order I’ve gotten during 2025, ridiculous. I ordered the guac and something else on top of fries. It’s a real item, just don’t remember the exact name. Tell me why the fries are soggy and barely any guac, barely any shredded cheese, and barely any tomatoes. $4-5 for a shitty potato concoction

⭐️⭐️⭐️⭐️⭐️

2024-12-09

I've always liked Carl's Jr. Sometimes, I can stuff a bigger burger in my face, and other times, a small burger will due with onion rings. No white else can compare to the charbroil burgers