Wendy's

⭐️

2025-03-20

I had an absolutely terrible experience with the customer service at this location. It seems like they make up their own rules and enforce them however they please, without any regard for customer convenience. I placed three mobile orders, but since the dining room was closed, my only option was to go through the drive-thru. However, I was told that they have a policy of only allowing two drive-thru orders per car. How does that make any sense when the dining room isn’t even open? When I asked the manager for an explanation, she simply told me that I would have to go through the long drive-thru line again to pick up my third order. This was extremely frustrating because the line was moving slowly, with each car taking around 10 minutes. I explained that by the time I got back through the line, my other food would be cold, which would completely ruin the meal. Instead of offering any kind of solution or even showing a bit of empathy, the manager rudely slammed the window in my face. I have never experienced such poor customer service before. There was no willingness to help, no attempt to accommodate the situation, and no respect for the customers. If they are going to enforce policies like this, they need to have a better system in place—especially when the dining room is closed, leaving customers with no other option. I will not be returning to this location, and I would not recommend it to anyone who expects even the bare minimum of decent service.

⭐️⭐️⭐️⭐️⭐️

2025-01-02

Not the fastest service here at a fast food restaurant! But overall, really amazing food as usual from Wendy’s. The burgers are the most fresh and I love the nuggets!

⭐️⭐️⭐️

2024-04-24

Wendys count your days lol. I got a salad, baked potato, chili, and some frostys. The issue at hand here here is the dusty musty and crusty potato. It was dryer than the Sahara desert. Like I know that potatoes was sitting there for god knows how long. My poor bf even tried to put butter on it but hellz nah he took one bite and was disgusted. I should’ve taken a video so y’all could hear the paper mache texture on this tater. Tsk tsk tsk. If he gets sick I blame this dehydrated potato. Everything else was aight.