El Pollo Loco

⭐️⭐️⭐️

2022-07-22

Its my first time trying El Pollo Loco ( the first time i tried,the attendant just let me waiting for more then 20 minutes while she was doing the orders to go, so i gave up) It was hard to order, cause i really couldn’t understand what the attendant was saying, she was speaking so low! After order, i went with my son to the restroom, 2 minutes later my order was ready (good point), but the other attendant began to scream my name as hell, repeatedly over and over again, really loud, everyone in the restaurant stop to looking at me, it was ridiculous! When i get the food was the worst, it looks like a rotisserie chicken that some one bought and ate almost all the meat! The taste is good, but all the experience was terrible!

⭐️⭐️⭐️⭐️⭐️

2023-04-15

Every time I'm in California, I always try to hit an El Pollo Loco. Sure, it's a Mexican fast food chain and not close to most family run restaurants, but it's far better than Taco Bell and other Mexican chains IMHO. The difference is that they marinate and grill chicken in store, and don't rely on processed or frozen 'mystery meat' like its competitors often do. Their BBQ chicken, while not cheap, is one of the best I've ever had - flavorful, juicy, and delicious. Most of their other items are also fresh and tasty, and pretty easy on the wallet too. The only complaint is that the restaurant's seating area is often messy and it can be difficult to find a clean table, so I recommend getting your food to go. But if you can get past that, the food is well worth it.

⭐️

2023-09-09

I don't recommend this pollo loco. I get there, Manager JOEL, gets my order and the lady behind me, got her order first and it was a big order. I did not like that. He gave me my order, the burrito I had order was very cold, and they are not good at following instructions. They messed up my tostada. I go inside and let him know, he made another burrito and tostada for us. So I'm eating my tostada and I found 2 hairs. At this moment I don't even want to eat my food. Joel was very pleasant, but his team not so much. The guy was scratching his head and grabbing food with no gloves... I don't recommend...