McDonald's

⭐️

2025-02-05

DO NOT GO TO THIS PLACE!! THEY NEVER PREPARE YOUR ORDER RIGHT I ordered curbside today through the app at this location. The delivery guy brought the wrong order to me, and I told him clearly, "This is not my order. " Then he realized he had given the wrong order to customer #3. He began looking for that vehicle and wished to get the order back, which seemed so dumb to me. Who the hell will stay after receiving their food order at curbside pickup? Then, the delivery guy took the wrong order back inside and left me there without saying anything. 20-mins later, I didn't even know if they were remaking my order or not, and I was pissed. I get inside, and the delivery guy calls the manager out to talk to me. They tried to blame me for not being in the right spot (which is ridiculous because my order on the McDonald's App disappeared, and I cannot retrieve any information about my order). I have to find the receipt in my email to prove that I did place an order and have a manager order it for me again on their system. After another 20 minutes of waiting at the counter, along with three other customers who were missing their fries, they finally gave me the order. You know what: They forgot another burger on my order again. I was so done with them that I grabbed my order and left. The total waiting time is 57 minutes, and they can't even make my order right. This location had a terrible reputation before remodeling, and I hoped they would be normal afterward. I am wrong. They are as awful as usual: terrible services and never making the order right. This is my fifth time receiving a wrong order at this location, and I will never return. Instead, I will go to the 696 N Mathilda Ave, Sunnyvale, CA 94085 location, which is much better.

⭐️⭐️⭐️

2024-12-11

I can't resist calling out McDonald's on cheating their customers with such poor quality "premium" McCrispy chicken sandwich. The chicken patty is so TINY, it's SMALLER THAN the already TINY BUN it comes with. 3 bites and it's gone! This is unacceptable for a premium $7 chicken sandwich!

⭐️

2025-02-24

Food has been fine over the years coming here. I don’t live near the Sunnyvale area anymore but came here today for the first time probably since beginning of COVID 19. Ordered a shamrock McFlurry and asked for a large cup of water. The lady didn’t even mention it was going to cost me anything at the intercom. I get to the window and it was nearly $2 so essentially the same price as a soda or a tea there. That’s a complete joke and horrible service from this McDonald’s especially after I already just spent close to $6 so it’s not like I’m just asking for something for free. Definitely won’t return to this McDonald’s again regardless if I’m in Sunnyvale!