Carl’s Jr.

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2024-10-28

Clean establishment, great food (@ Carl's it can be hit and miss) amazing staff super friendly and through.

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2024-07-31

I had an issue with my Reward points being removed when I updated the new App. I voiced my concern by an email through the customer service link in the Carl's Jr. App. Somehow I was contacted by the owner of several of the Temecula Carl's Jrs, Carlos by phone. He thought I had some issue at the Temecula Parkway location. I said I did not, but that I had lost all of my Rewards points. He offered to help as best he could, but also offered for my trouble, 2 complementary sandwiches, which equalled my Reward points that had gone missing. I am a satisfied customer that Carlos stood behind his company and location. Great customer service ⭐⭐⭐⭐⭐ The Temecula Parkway location will always be our favorite location. Mahalo Carlos and Carl's Jr! 🤙🏽💯🤗💖

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2024-08-27

Ever since founder Carl Karcher passed away the food at Carls has never been very good. Burgers are served at the wrong temperature and have been sitting on a steam table or something. The once pronounced flavor of the Famous Star is now muted by reduced quality meat and cheese. Other food products are also not great. Service at this location remains better than most. But the hustle and bustle of 1980’s Carl’s is gone.