Shake Shack Torrance

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2024-12-21

I first visited around grand opening week! Since then, I've dined in multiple times and tried their drive through once. There were a few hiccups the first month, but this is natural as their staff were getting acclimated. I could sense they were genuinely apologetic and wanted to deliver the best service. During one visit, they forgot to add avocados in my burger (it was an avocado burger too!) but they gave me a free shake and fries voucher to make up for that. It was hilarious, but I appreciate the gesture! 4 months later, after finally redeeming both vouchers, the service and consistency of the food has improved a lot. I look forward to great things and hope the consistency continues throughout the years! I highly recommend this location if you're around the area. It's located around the 405 in a brand new plaza with other newly opened fast food chains. This Shake Shack also comes with a drive through (which I believe, is unique to this location)!

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2025-03-19

I will never go to a shake shack ever again. The bugers we spent almost 14.00 on 3 burgers were not even cooked all the way. The fries tasted like old oil, and we paid for a small order of fries $6.00. I'm good off this place is will never come back here again the food is not worth it at all. Wish everyone the best.

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2025-01-11

I could not pass up the opportunity to post on a business. doing good deeds 💯 I was at this location and this is during the Los Angeles fires. there is a fire truck parked out front. they were inside getting their food and the manager decided to comp their meal. i am humbled by this gesture of kindness so I figured I might as well pay it forward this location is the spot to go if you want to be treated with respect. my hat is off you you Mr manager you got 5 stars with ease.