Wienerschnitzel

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2025-01-23

This was my first time at this location, and will definitely be my last! My neighbor and I were out running errands and she suggested weinerschnitzel so I agreed. I only like the all beef chili cheese dogs but was dehydrated so asked for water and I was told I couldn’t have any until my order was ready, I didn’t want to fuss so I just sat down and waited. Despite hardly any other customers, it took an eternity to get the food for myself and my neighbor and I noticed that the cheese was just thrown on the food unmelted and unappetizing. I went to the counter to ask if they could possibly warm it slightly so the cheese would melt and thanked them, she said something to the person behind the counter and gave it back to me and when I went to touch it, it was so hot I couldn’t even pick it up to eat. I then proceeded to drink a bit of the water that they gave to me and noticed a black mark on the inside of the cup, but since I didn’t have my glasses on and have a astigmatism I didn’t pay attention until it was clear that it was a bug floating in my water - and yes, they had put the ice/water in the cup. There had been no bugs flying near or around our table for the duration of our visit, so the bug was in my drink the whole time. When I demanded an explanation for the behavior of the employee I was told “these things happen”

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2025-03-07

They made the experience to complicated we were in the drive thru and they told us we could not separate our orders because they can only do one order per car. I mean it's our money we should be able to order which ever way we wanted too. Everything is just made to be so complicated.

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2025-01-20

Owners fault on not having enough scheduled people!!!! Yeah this franchise spot is not it at lunch. Spent 10 minutes just in front of the counter waiting for some service. Employees were on point as best as they could during rush hour.