Wendy's

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2025-01-30

Ordered through app before 11 pm when I get they state that the baked potato I order would take 7-8 minutes. I agreed to wait, and then after 8 minutes passed the worker comes and tells me that they forgot to turn on the oven and that the manager refuses to turn the oven now. I can tell that they are lying to me so I asked for my order to be cancelled and they state they can't do that on their end, app does not allow me to cancel the order. The Chili i got was really thick, like it was sitting there for some time and the cheese was not even melted.

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2024-12-04

I normally go this Wendy's location and have never had an issue with any of the workers but today was a different story. I won't waste my time going there again. The female worker who took my order was not friendly at all she was rude and didn't speak when I greeted at the window. She got part of my order wrong of course. I repeated my order twice and it was still partially wrong. Oh and she had me leave the drive- thru to go park in front and wait for my food while others in the drive thru didn't have to. How was their food ready before mine and I was in the driveway first before anyone showed up. I wasn't that feeling that at all. LEARN HOW TO SPEAK TO PEOPLE AND LEARN HOW TO TAKE A SIMPLE ORDER!! Why be in the fast food business if you don't know how to interact with the public?!

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2024-11-11

I oder ahead on the app so that I don't have to wait too long. I pull up to an empty restaurant, a couple of cars in the drive thru, worker is very polite and acknowledged me, asked me if I'm here for a pick up, which I confirm. He says, "I'll get that for you." The manager audibly instructs him not to. I then have to wait. Total time from ordering to receiving my "fast food" was 20 minutes. And the cherry on top, the order was of course, wrong.