Freddy's Frozen Custard & Steakburgers

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2024-10-09

Amazing food. They have never missed I usually go to the one right by Costco. But as a CSU student this is just is much better. The food here is also fresher and you get it alot faster. I have a allergy to gluten and the staff was very caring and helped to make sure I felt safe with eating the food. Freddy's is great but this one is hands down the best I have ever been to

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2024-11-27

I was a fan of this location and Freddy’s overall but tonight I went to their Longmont location, ordered a burger left to come home to Fort Collins and halfway there I found out the order was wrong. I went to their Longmont location location here and told them what had happed with the simple fix of remake the burger and I even offered to give them the old one as proof of the easy to fix mistake. Their answer was sorry, you have to go back to that location and get them to remake the burger. What?! You think I’m going to drive 35 minutes back there to get a new burger then back? Come on, it’s basic customer service here. It’s not like I was asking for money back, I just wanted my meal as I had ordered it but they couldn't bring themselves to do that.

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2025-03-08

I never usually leave reviews but Wesley was super kind when I was there and not even in the fake "coustomer service" way he was also very patient as I wasn't really sure what to get and had some very helpful recommendations! :)