Freddy's Frozen Custard & Steakburgers

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2024-10-26

Freddy’s is delicious, good quality food at low prices. We enjoyed the convenience of this location and dined inside. They also have patio seating and a drive thru. Loads of parking make it easy to choose either dine in or drive thru based on your preferences. Our order came up quickly. We got two California Style Double Cheeseburger meals, one with fries and one with onion rings, subbed a brownie custard sundae for one of the drinks. They have some of the best hot fudge ever! The diner atmosphere was nice and the walk up order attendant was friendly, letting us know our options. There were also some cute little Halloween decorations throughout the restaurant. Free refills at the soda machine too. I completely forgot to order the cheese curds, another great reason to visit Freddy’s again soon.

⭐️⭐️

2023-02-21

The food is amazing. But the customer service is a 1 star. The cashier with fake long eye lashes and a fake ponytail was so rude. While she was taking my order she literally picked up a pen and started coloring her hand. Clearly she didn’t want to be there. Then we ate and decided we wanted the custard. Placing our order for ice cream was easy and a different cashier. But when we asked for a lid for the ice cream. That’s when the attitude came in from the original cashier. I asked for a lid and she just stared at me and said which one. I said the one for the concrete. And then she had the worst attitude when she said “well what size do you need!?” And rolled her eyes. Sorry but isn’t that your job to ask me the size?! She gave me the lid, and then she walked away and began texting on her phone. It wasn’t the right size so I asked another lady if she could give me the right size and she was happy to. The thing I don’t understand is these employees know that they need to provide customer service and they are the ones that applied for the job. So don’t be mad at the world that you work at Freddy’s! Go fold clothes at a department store with that rude attitude Also there wasn’t an adult insight and don’t look at the floor where the food is being made. It’s disgusting, food everywhere and trash. I definitely won’t be back and that sucks because the food is delicious!

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2025-01-10

This place was delicious the first few times I ate it. Since then I haven't gone here any more. It's expensive, the food tastes cheap and the service is no bueno. I ordered here last time. I get a bacon cheeseburger and a chili cheese dog. The fries and the ice they put in your drink are to die for. 😉 The concrete slabs of ice cream are most excellent too. When you order they make it while you wait in the drive through. Which is cool to me, I love the fresh hot food I pay for. The wait is long, sometimes too long, by the time you get to the window your hot food is now cold because they gather faster than they give it out. The service is mediocre at best or unless they see a Latino in front of them maybe their attitudes differ from another person. That is another gripe for another day. The food was ok when I got home. The meat was under cooked. I can't eat raw food, I'm not a savage! Cook my dang food! The hotdog is just a dog with chili and cheese and delicious onions. We wait for the food, it should come cooked not half ass. Food is expensive on families, and I feel Freddy's just shows up and don't put the effort in anymore. So they get 3 stars 🤩 today from me. May your experience be more pleasant than mine was. Adios amigos.