Sonic Drive-In

⭐️

2025-01-31

I ordered a cheeseburger some drinks and sides at 4:30 through the mobile app. The burger had too much sauce on it. I couldn’t eat the burger as all the sauce made the bun soggy. I called for a refund and they said without the receipt they couldn’t issue a refund. I told them I wasn’t handed a receipt as it was a mobile order and I just have the confirmation emailed receipt available. They said that wouldn’t work and they could not issue me a refund for the burger. Just to be clear, I was not asking for a refund for the whole meal, just the soggy burger and I made that clear over the phone. Everything else was great. I’m a little dissatisfied with the customer service.

⭐️

2024-09-12

Came here for a snack after a hard day. The blast we got was a cup of soft serve with five pieces of candy on top. The root beer float was a nightmare. It tasted like someone threw root beer, candy, and curdled milk into a cup and gave it to me. Worst sonic run I have ever had.

⭐️

2025-01-23

Every time we come to this location, they always say we can only do drive thru. They are to lazy to go outside because it's to cold or some other reason. This frustration that every time me and my wife come here all the time. Today we wanted to get drinks. I pushed the button on the sunny side of the building, and they got on and said we are only doing drive thru or the side where everything icy. It dose not seem like they care about the safety of the patrons. And the lady that answered was kind of rude today. So we drove off unsatisfied with this Sonic location again, because we have had bad experiences at this specific location with them either being rude or saying they can only do drive thru.