McDonald's

⭐️

2025-02-06

I came here with my twin 6 year old boys after school, along with my wife and mother, and we waited for over an hour for our order. We normally use the drive thru, but the line was so ridiculous that we chose to go inside. Not only was our order forgotten, but when I walked back up to the register, I saw our bags of food had been sitting there for a while. We got our food and it was cold. The fresh fries we've come to love we're cold and hard. I asked the supervisor at the time, "Could I please have fresh fries due to the extensive wait?" I handed back our 2 large fries. After a few minutes, I got the fries back, and they were the EXACT same fries put in the same oily container I had just handed back. I'm a chef, I know what re-dropped food tastes and feels like, and these fries were not edible and disgusting. I tried to get the managers attention, but I had to wait another 15 minutes. I asked him for FRESH fries, and he proceeded to laugh, claiming the fires were fresh. I let him know I was a chef and knew they were just the same fries dipped back in the oil to make hot. That's when this man laughed at me and questioned the legitimacy of me being a chef. I started to get upset. I broke the fry in half in front of him and showed him how dry and terrible the fries he handed me back were, and he decided to snatch the fries from me, and throw them in the garbage. Then he made me watch him drop fresh fries in the fryer. Once I received them nice and hot, all of our food was cold, and I was in a terrible mood. Also, every employee in there acted like they couldn't understand English, which made talking to them and trying to get a manager to come and speak to me IMPOSSIBLE. All in all, I've NEVER spent over an hour getting a few sandwiches, some nuggets, and fries. I felt unheard and discriminated against, and I will not be returning to this location.

⭐️

2024-04-01

I placed an order this morning to pick up at the restaurant inside of the lobby. The restaurant looked closed. As i walked up to the door i saw an employee behind the counter engaged in a conversation with another employee on the opposite side of the counter. I tugged on the door several times. And they ignored me. I proceeded to get in my car as I was driving away, I noticed that the employees were looking in my direction. I guess to see if I was leaving understand that I had placed an order to pick up inside of the lobby. I proceeded to go to the drive-through, the ladies in the lobby continue to ignore me as I blew my horn. No one came to the drive-through window and knocked on the window. They gave me the most disgusting look ever so I proceeded to ask why they never came to the door they told me that they’re only doing their job and the lobby is not open as it clearly states on the door, the front door that the lobby opens at 5:30 AM so I told them that they needed to notify their upper management because this is very frustrating and they were clearly ignoring me. There was a girl with a nose ring, and her hair wrapped advised that she’s only doing her job. She cursed me out profanity and she rolled her eyes at me. This is humiliating. I was late for work as a result of this. fellow customers, this is the most disgusting and disturbing service that I’ve ever received

⭐️

2025-02-24

This is one of the most disgusting McDonald's I've ever stepped foot in. The bathrooms were so gross that I picked up my 3 year old because I didn't even want his shoes to touch the floor. There was a woman employee in there with a dry mop pushing it around saying "people are so foul", talking about the state of the bathroom but not actually doing anything about it. There was a man outside walking around harassing people to let him borrow a phone and then coming in and walking around the restaurant. I guess that's acceptable to the staff? The menu was half "unavailable" including only offering kids chicken nugget meals, no burgers meals, though the exact same burger they use for a kids meal is available on the regular menu. Asked to sub the extra fries instead of apples in a kids meal to be told "we don't do that" (though the girl I asked did put 2 fries in the kids meal even after saying she wouldn't, so thanks I guess). Sat down to eat and immediately regretted it because the whole time we were sitting there, we were swatting away gnats. Not to mention as I was waiting for our food, a different woman making sandwiches was standing in the food prep area playing on her phone with her gloves on and then put her phone down and started making food again without changing her gloves. This restaurant is absolutely disgusting and we will never go back. The bar is really low for this chain to begin with, but this location really substandard.