Sonic Drive-In

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2025-01-07

This is the worst experience I’ve ever had at sonic. I placed a mobile order at 11:11pm, and I arrived at 11:17pm. When I got to the speaker, the girl on the headset said that they didn’t have apple pay or ice cream. I understand the apple pay because I worked at a different Sonic for 4 years, but the ice cream??? She asked what we wanted to sub out our blasts for but said the blast, shake, and slushie machines were all down. I’m not trying to be that person, and I know it can be rough some nights when closing, but there is no possible way every single machine was down. When we got to the window she proceeded to tell us that there was no chili either which was on half of the order, and we payed for extra chili and cheese on the chili cheese tot. While we were waiting for the food, I saw that the shake machine was literally still dripping ice cream from the order before, so i know she was lying about that too. When we finally received the order, there was no shredded cheese on the tots that i paid and asked for, instead it was one piece cut in half like you do the cheese tot and it was only on the edges and there was barely any on there. The footlong I ordered was actually just two 6 inches put together with cheese and was cold. The single cheeseburger I ordered was cold and super dry. The cheesy bacon super sonic stack was supposed to be on texas toast, but instead was a regular bun that they definitely did not even bother putting through the bun toaster, and the bacon was chopped up instead of full pieces. They offered to let us come back tomorrow and they would remake the ice cream and the chili cheese tot but that was all and they didn’t even bother taking our names down. I understand closing but there is absolutely no reason to be closing the shake, blast, slushie, and hotdog station down 47 minutes before close. I’m also going to go out on a limb here and just assume they shut down the grill early too because everything supposed to be grilled was cold. Whoever was working tonight should be fired because they clearly don’t understand how a business needs to actually do their job to make any money. i’m so disappointed in how bad Sonic has gotten.

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2024-08-06

overall good !!!! Fresh ,affordable ,amazing brownie blast for sure. I wish they could add salads on their menu . Their customer service is AMAZING !!!!! It is first fast food service I was able to see how kind and sweet their employees approach their clients. They opened the door to handicap person , and they brought the food to my little son at the table ,their greeting with a big genuine smile opening the door .The interior is really nice ,updated,really clean , and family oriented . I totally recommend this location.Please add some veggies or Salad .You have an amazing afternoon team !!!!

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2025-02-04

I went for the double cheeseburger deal. The sandwich was extremely disappointing. It tasted like an 80/20 burger, wherein the burger was 20% sawdust or some sort of filler. It reminded me of the burger I got out of the vending machine when I was in college. It was cheap. The rest of my meal was fine; tots and a vanilla shake. The location I went to doesn't have stalls, so you need to go inside to pick up your meal, which was okay as the staff wasn't busy but were friendly and courteous. Therefore, the main reason for the score was the burger. Depressing, as I really liked the smash burger. I normally get the coneys or breakfast at Sonic, and I may go back to those items only.