Wendy's

⭐️

2024-11-17

Just left drive thru I ordered a wrap ended up with a sandwich I can’t eat it wtf I spent 20’in drive through never again but service was ok

⭐️⭐️

2025-02-05

We ordered 8 minutes ago, so we went to go get the two orders. The first person my dad spoke to could barely understand him (he does not have an accent, it was because the worker couldn’t understand english fully) when he was trying to tell them we had mobile orders. At first, the lady said there were none. In actuality, she didn’t know how to find them. When we finally got through that we had mobile orders, the lady asked for the names. The first lady started being snappy at this point for no discernible reason when asking for the names on the accounts. We pulled them up and the mobile receipts, told them the names, and showed them the receipts. However, the lady’s response to the name we were giving them, and showing them, was, “give me the name, not the payment method.” Now, I could be wrong, but our usernames don’t exactly sound like a payment method. Also, the order number is listed on the receipt I was showing them, so why couldn’t they just find it that way on their end? Either way, the place was empty, and as far as I could see, I was the only one who had an order being made. The problem persisted for several minutes until someone else, I guess a manager, came to help. It isn’t like I called for them, so I appreciate that at least. I work at a busy customer service spot, so I know what it is like to deal with people 24/7… when it is empty, unless you’re having a bad day, what reason is there to get snappy? Especially when you’re in the wrong? I make an effort to not make customer service employees’ lives miserable since I know what it is like to deal with annoying people. My food was alright, but the sweet iced tea they prepared for me had a weird taste. I can only describe it as chemical-like. Even my father asked if I ordered some kind of flavored iced tea and he’ll drink just about anything 💀

⭐️⭐️

2024-01-31

Asked for a biggie bag with a Double stack (fresh) and this is what I get. When I returned it, they were already standing at the register talking to their friends telling them that what I saw was chicken. No apologies no nothing.