Krystal

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2025-01-06

Went to order a sack full of krystals for my kids, and I entered the dining area,it was filthy, sanitation bags on the table, large globs of lard sitting unattended, kitchen area was disgusting. If I have to feed my family from an establishment that looks in this manner, they will never worry about my service again. I was also looking for a score card that I couldn't locate.

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2025-03-19

I did go to Krystal a week ago in the day time. I was pleased with the service and food. The people in the day was so kind and nice professional and caring. My food was fresh also. The day shift gets a 5 star but that night shift gets the 1. Because when I pull up to the window the guy had my money just talking to two other girls while holding onto my money not giving me my change and food. The food just was sitting there. I had to ask him after a while to please stop talking to them and give me my change. He did say sorry but didn't mean it. Because after he gave my change i ask can he please give me some ketchup. He took my food put it up there where the cask register and kept talking to those same girls taking his Time giving my food again. I am pretty sure if you got camera you can see what I am saying. The night shift need better professional supervision. They should always cook the food fresh too. Fries should always be cook fresh. My 5 stars go to the day shift they were wonderful. The night shift needs a professional manager there with them.

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2024-04-01

First and foremost, I would like to say that you could not go in to krystal's restaurant. Then as I ordered my food as you will see I ordered biscuits on both of them and I received burnt toast.. Then the lady gave me strawberry jelly. I asked for grape. She gave me grape but I had to give the strawberry jelly back to her She said that was protocol.