Sonic Drive-In

⭐️

2025-02-05

I’ve never left a review before, but this place is so poorly operated that I feel the need to speak up. I used to work at a Sonic in Louisiana, and we were one of the top five in the state for quick service. Coming here to the Sonic in Columbus was a complete shock. The microphone at the drive-thru cracks in and out, and it’s almost impossible to understand what anyone is saying. When I tried to respond, they just yelled back, making the whole situation feel uncomfortable. Many of the stalls don’t work, and the staff is consistently rude. The food always takes forever to come out, and by the time I get it, it’s cold. The worst part is the way the employees talk to customers like we’re the problem. I’m honestly surprised this location hasn’t been shut down for such poor service. On top of all that, I had to spend half my break just waiting for them to acknowledge me, and then when my order finally came out, they tell me they don’t accept tap payments. This should’ve been communicated either through the intercom or with a sign, not after I’ve wasted my entire lunch break. Definitely will not be returning to this location.

⭐️

2025-03-01

This has to have the rudest employees in Columbus Georgia. They literally could careless about their customers. They do not want to work or be bothered by customers. Last i checked customers help keep your store open, I understand you want social time to, but I would think customers would come first. At sonic you can tell customers do not come first their personal conversations come first!!!! Also, this store looks like trash!!! Half of the speakers do not work. I think i counted 7 working speakers, but yet they have 20 spaces. This location should be remodeled, and then hire a new staff to run it. But, if you look at the reviews you will see all of these same problems have been going on for months. So clearly Sonic does not listen to their customers!!!!

⭐️

2025-03-17

Horrible! The past few times I've came including today. No one has answered the drive-thru, it takes over 5 minutes to get a response from the stall. These times they were not busy maybe 2 or 3 cars there dealing with the same problems. This place needs new ownership or employees, because that is sad.