Dairy Queen Grill & Chill

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2024-10-17

I’ve come here a few times and overall this is a good DQ location. My order is always correct and the dining area seems clean. It would be nice if the app worked at this location, but it never seems too terribly busy so it’s not time consuming to order in person.

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2024-09-05

Did not like the portion size of fries.. I barely got any. The chicken tenders were good just a lot smaller than I remember. I don’t eat DQ often.

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2025-02-25

I had the absolute worst customer service experience here on 2/24/2025 at about 7:45 pm. There were 2 young ladies working and one older woman. I used the drive thru to place my order for a Heath Brownie Cupfection with strawberry on the side. I was told in an unprofessional tone that they “ Do not warm the brownies on the Cupfections” I asked why because I request the same thing each time I order. They said because it’s a “different type of brownie” which still confused me. Because I ALWAYS have my brownie warmed. So then I asked if the brownie could be placed on the side so I could warm it myself. I was also denied that request. I asked to speak with a supervisor the supervisor rudely stated that “what I’m asking for they do not offer” I said “I understand yall not warming the brownie but why can’t I have it in a separate container” She said “because we don’t do that here. If it’s not on the menu we don’t do it”. I feel my request was very reasonable. Just a warmed brownie. Or a cold one in a separate container so that I could warm it at home. The staff and supervisor were very rude and unaccommodating. When I asked for administrative staff contact information I was told to “Google it, Google it”. As a person with hospitality experience this is unacceptable for customer service.