Chick-fil-A

⭐️⭐️⭐️⭐️

2025-02-20

First off, WE LOVE CHICK-FIL-A! This location is a walk-up carry out or drive thru. The drive thru has two lanes, and the pace moves pretty well. Expect longer lines around lunch and dinner times. Everyone is hungry. This location does get pretty busy. The staff we always interact with are always friendly with a smile. They did forget to give us a second straw, but they probably overlooked due to how busy they were. The food was awesome, as always. Fries were hot and crispy, and the chicken sandwiches tasted great. The lemonade is the best on the island. Be sure to ask for more sauces or ketchup if you think you need it. Would definitely return to get our Chick-fil-A fix.

⭐️

2024-09-03

Normally, visiting a new Chick-fil-A, especially in Hawaii, is a delight. However, my recent experience at Chick-fil-A Makiki was extremely disappointing. First off, the drive-thru was chaotic. Despite only having two cars in front of me, we sat there for at least 15 minutes with no movement. It was so slow that my wife actually got out of the car, ordered at the window, and received our food before the drive-thru line even started moving. This is not the efficiency I've come to expect from Chick-fil-A. But the biggest letdown was when we arrived around 10:00 a.m., fully aware it was still the breakfast menu. We were willing to wait for a Chick-fil-A sandwich, their hero product, which should be available all day according to Chick-fil-A standards. However, the employee refused and said they couldn't do that until 10:30 a.m. I understand if there are certain rules, but the refusal came across as either poor training or a lack of willingness to accommodate a simple request. This experience was far below the standard I’ve come to expect from Chick-fil-A, and it left me disappointed in what is usually one of my favorite fast-food spots.

⭐️⭐️⭐️⭐️

2025-03-08

It's weird that it's drive up only, and the line constantly backs up on the street. But it moves pretty quickly since you have enough time waiting in line to figure out your order. Service is really friendly.