Sonic Drive-In

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2025-03-12

Avoid this location! I made a mobile order and waited outside for over 25 minutes with no one coming outside with food for any customer. I finally went inside and the employees inside were goofing around, eating, leaning against the counter bickering and didn't have any concern for any of the customers nor when I told them how long I had been outside. They had a very take it or leave it attitude. Order screens were all beeping and flashing red for super long wait times. The car next to me has the same experience and eventually had to just leave without her food or a refund and the employees didn't care and just laughed it off. After another 10 minutes one employee handed me my food without saying anything. I asked if this was my whole order and he just said, yep. I told him we had drinks also and he just said she's working on it. Then, the person that would make our drinks said she couldn't make one of them and told us to pick something else. I asked for a refund and she said she would do it in the app - that didn't happen and I wasn't refunded. We eventually picked a different drink. When we went back outside to eat, or food order was incorrect, but it was too much of a hassle to try to deal with the employees to correct any of it, so we just ate it anyway. While we were there, we saw every customer that tried to order from a screen outside leave without placing an order, because the employees were not answering any of them. Several people left the drive up lane also without placing an order. Overall, it was a horrible experience and the location was not very busy for the amount of employees. They just didn't want to work and every customer seemed to be an inconvenience. People leaving without getting their order or not even being allowed to place an order seemed to be a common occurrence, because it didn't phase any of the employees. Would never return here even if they gave away free food.

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2025-03-19

The drive-through intercom was not working, so the line was crazy long, and the employees were dealing with a lot of pissed off people. Yet they handled each order very professionally and got everyone through the line as efficiently as possible. I think they really did a great job considering the circumstances. Honestly felt bad that so many customers seemed so angry at them for something they had no control over.

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2024-12-10

Came through the drive through at 10pm. Friendly staff. Our 3 burgers were phenomenal. Our fries were very hard and obviously old. Disappointing I couldn’t leave 5 stars because of that detail.