Jack in the Box

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2025-02-13

I rarely do fast food, mainly because of rude service and the fact that it's not very healthy. Tonight I decided to treat myself to a milkshake from this location. The first thing "Val" tells me is they can't do meals or drinks, I said why can't you do any drinks? She says, " We have no lids" I say that's fine I'll take a milkshake without a lid, she's then proceeds to tell me they have no cups either, of any size, so I asked for her name and drove off. I do want to mention as well she was laughing the whole time. I have never felt so lied to from any food establishment in my life. I don't think she was being truthful about her name, but if she was, she shouldn't be working there anymore.

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2025-03-07

Says 24 hours at the 9052 w Fairview ave. Boise, Id location. Yet, they have a wet floor sign standing up blocking the drive thru and the doors are locked. Clearly somebody doesn’t want to work! Tighten up!!

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2025-01-10

Today the lady that cashed me out sat on her phone while my food sat on the counter. Took her about 5 mins to finally cash me out. Poor customer service. I work in the food industry and understand when a place is short staffed but you shouldn't sit in the windows where the customer can see their food and see you on your phone.