Portillo's Elgin

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2025-03-02

Portillo’s Review – A Must-Visit for Delicious Chicago-Style Eats Portillo’s never disappoints! I eat here about once a month, and honestly, everything on the menu is great—from the hot dogs to the beef sandwiches to the cheese fries. But today, I want to highlight one of my favorites: the Chopped Salad (without noodles and extra Gorgonzola cheese). The Food The Chopped Salad was absolutely amazing. The extra Gorgonzola added a perfect tangy richness, and if you like a little heat, here’s a tip—ask for a side of hot peppers and mix them in. It gives the salad an extra kick of spice and flavor that takes it to the next level! If you’re in the mood for something more indulgent, Portillo’s also delivers on all the classics. The cheese fries are creamy and delicious, the hot dogs are perfectly loaded, and the Italian beef sandwiches are some of the best around—juicy, flavorful, and served just right. Service & Atmosphere The drive-thru is card-only (no cash), which is something to keep in mind. But the service is always quick and efficient, and the employees are friendly and welcoming. The restaurant itself is super clean, which is always a plus. Final Verdict I highly recommend Portillo’s. You really can’t go wrong with anything on the menu. Whether you’re craving a fresh salad with a twist or a classic Chicago-style meal, this place always delivers. 10/10!

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2025-01-11

We visited this Portillo's on a Friday evening and the parking lot looked absolutely packed but it wasn't very busy inside. The restaurant was maybe half full. The drive thru looked normal length for a Portillo's at dinner time. There was no line to place our orders and our food came out a couple of minutes later. The tables were all clean and there were multiple employees walking around and wiping down tables after other people had left. The food was spot on as normal and was delicious! It feels like this location is larger and has more seating than other locations.

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2024-12-09

This was supposed to be a bacon cheeseburger no mayo. Substitute grilled onion. The grilled onion was on the bottom. Plenty of ingredients missing. I took it back and spoke to a young lady that was a manager. She just said well the girl making burgers is new. I can get you a new one and refund your money for the burger. I asked if the General Manager was around or a business card. She said the Manager under the GM was there. I spoke to him about everything including the other Managers response. He handled the situation much better. He brought me a new burger that aside from the bacon being half cooked was made correctly. My family has had our last bad experience at this location. We will avoid this Portillo’s going forward.