Portillo's Peoria

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2025-03-11

I have been to this Portillo’s a few times over the last few years. The establishment is clean. Plenty of room for larger groups. The onion rings were crisp and delicious. Chicken strips were very tender and fried just right. My husband said his Philly was good. Now, the famous fries on the other hand. Very disappointing. Soggy and Luke warm. And they are doing something different with the strawberry shakes. In previous years it seemed homemade. Strawberries and ice cream. This time not many strawberries and it was foamy like the fake shakes at McDonald’s. Not a fan. Bring back the deliciousness please

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2024-09-06

Food was mostly mediocre at best. Decent self service to order and decent self service to pick up. Restaurant was clean, decent environment. Ordered two big Italian beef sandwiches, burger, and the two hot dog combo. Italian beef sandwiches were relatively dry and mostly flavorless, the soggy bun had decent flavor. Menu says a person can choose the amount of sauce on the Italian beef, we weren’t asked. The burger patty was unseasoned, char brought an unappealing bitter taste. Our granddaughter was not interested in finishing her burger. Hot dogs were tasty. The hot dog itself had a great flavor and the toppings and bun added the right touch to make it an enjoyable meal. Fries tasted like they came out of a bag from Walmart or something. Fries came out hot, but were ruined by the over abundance of salt put on them by staff. Unsure why a reasonable amount wasn’t added then let salt loving customers add whatever amount they desire. Prices were way too high, particularly considering the customer stands in line to order then migrates to the other side to stand and wait to get their order; McDonald’s/Burger King and such have better service for less cost. Counter ordering and pickup is great, when the business prices things accordingly.

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2024-10-27

I never been to a portillos that had a 1950's atmosphere. The food was fastastic as usual. The staff was friendly. It's a fantastic place to go for a hot dogs, fries, cheese dip, and the amazing chocolate cake shake.